PRIVACY POLICY
Last updated: May 2026
Vanessa Viola / Co5mosis ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect We may collect the following information when you visit our website, make a purchase, or communicate with us:
Name and email address
Payment information (processed securely through third-party payment processors — we do not store your card details)
Information you voluntarily share through intake forms, coaching sessions, or email correspondence
Basic website usage data such as pages visited and time spent on site (via Google Analytics)
2. How We Use Your Information We use your information to:
Process and deliver your purchases
Communicate with you about your orders or programs
Send emails you have opted into (you can unsubscribe at any time)
Improve our website and offerings
Comply with legal obligations
We do not sell or rent your personal information. We may share testimonials or reviews provided by clients on our website and social media platforms, including written testimonials, social media comments, and private messages or texts shared with us directly. We will always seek your permission before sharing private correspondence and will only use your first name unless you explicitly agree to more. If you would like your testimonial removed at any time please contact us and we will honor that request promptly.
3. Coaching Confidentiality All information shared during coaching sessions, breathwork sessions, and intake forms is strictly confidential. Nothing shared in a private session will be disclosed without your explicit written consent, except where required by law.
4. Cookies Our website uses cookies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings at any time. Note that some features of the site may not function properly if cookies are disabled.
5. Third-Party Services We use trusted third-party services to operate our business including payment processors and email platforms. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
6. Data Security We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
7. Your Rights You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing emails at any time by clicking unsubscribe
To exercise any of these rights, please contact us at vanessaviola@icloud.com
8. Children's Privacy Our website and services are intended for adults only. We do not knowingly collect information from anyone under the age of 18.
9. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.
10. Contact If you have any questions about this Privacy Policy please contact us at:
Vanessa Viola / Co5mosis vanessaviola@icloud.com vanessathehealer.com